Hotel Riu Reggae 5*

Good location for the most part. Close enough to the airport your not in a car for an hour to get there. Atmosphere reminds me of the ghetto from most cities. Very low class. Entertainment is almost nonexistent. We travel 10-14 weeks a year normally and this is probably the worst resort we have been to in year for daily entertainment. Room are clean and avg however the bed is like sleeping on a block of rock its so hard. Noise in the halls from the low class travelers is crazy as it just echoes and gets louder as it travels it seems. Yelled out to respect other guests many times without results. Service at the bars and restaurants was very good. The highlight of the trip was actually the food. Lots of options and very tasty compared to other resorts we have been to.

I came to this resort to celebrate my 50th birthday. I was so excited and was ready for all the shenanigans . Now upon pulling up it looks a little outdated and needs a little rehabbing. But once inside the ambiance is a vibe although still a little dated. We were greeted by baggage handlers and a margarita. Check in is at 3pm. The staff will provide tags for luggage to remain in lobby until room is ready. The attendant will offer to transport bags to room however it’s honestly quicker to do it yourself so we did. Rooms were decent, nothing extravagant. They do not place liners in the trash cans. Do not expect to stream your favorite movie while getting dressed. There is no streaming from the television only satellite tv which does not work. Make sure you do not get make up on the pillow case, they will charge you. Do not vomit on the floor and it splash… they charged me $150 for a bed skirt $15 for a wash cloth and $45 for a top sheet. Food is mid…. Cheat code is to get there as soon as the buffet opens so the food is hot and better selection. I am vegan so I did speak to the chef regarding options and seasoning of the food. I do feel like after I spoke with them they made an effort to improve. I feel the majority of the staff works very hard to ensure a great experience. But a few are just blah. I watched a lady making quesadillas with her bare hand like it was nothing. She bare handed grabbed each tortilla spreaded the cheese and flipped each one with her hands. Not kidding ! I visited Kulinarium because they had tofu with quinoa on the menu. I ordered 2 so that I could consume one at that time and one later. The server brought 1. I asked about the second serving and the waiter stated the chef didn’t have more tofu lol…that was a lie. The tofu and quinoa was good. The rest of the food including the salad was disappointing. Most of them do not believe in seasoning….sometimes a little salt and pepper cal go a long way but there was none of that. Like I said get there early to the buffet, I feel that did improve throughout my stay. I gave this resort a 4 star because the entertainment is lit!, ….after everything that pissed me off the entertainment made up for it. The 4 rating alone should give you an idea of the fun we had despite the negative things I’ve stated. I wanted to be as transparent as possible.I would return.