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RIU is so much more than a hotel chain. It is a company that, in addition to guaranteeing you a dream holiday in its more than 97 hotels around the world, every day strives to improve, in both its hotels and its central services. Undoubtedly one of the areas to which RIU is most strongly committed is the training of...
At RIU we are still really excited by all this year's big news. 2024 has brought us a great deal of joy thanks to the important openings and refurbishments that have taken place since the beginning of the year. Now it is the turn of the Riu Plaza Chicago hotel which opened its doors this July and is now fully operational. This hotel is very special for us because it is our first in the windy city and the fifth in the Riu Plaza range in the United States. We are very proud of the result. After several months of work we can finally invite you to come and see us, right in the centre of Chicago! The newly built, 28-storey hotel enjoys a prime location at 150E Ontario Street, in the famous Magnificent Mile shopping area. Many of you have asked us to see more photos of the new establishment and there's nothing we love more than making your wishes come true. Join us on this virtual tour of the Riu Plaza Chicago, where we'll reveal its best-kept secrets, and introduce you to the great team behind the hotel. Welcome!
One of the hallmarks of our hotels is undoubtedly the service that each and every one of our employees provide to our guests. From the receptionist who welcomes you on your arrival at the hotel to the waiter who serves you your favorite drink during your stay with us. They all share a common feature: kindness and a smile when it comes to providing their services. Nevertheless, some employees, due to their responsibilities, have no direct contact with our guests. They are the ones who carry out the 'silent' but essential work required for the proper functioning of the hotels. But the story we are sharing with you today shatters the norm of these silent collaborators. This is Jorge Martinez, Cost Controller at the Riu Cancun hotel during the day, and a singer in the hotel shows at night.
A few weeks ago we introduced you to part of the team behind the health and well-being of all RIU workers in Spain: the Health Monitoring area. As you have already seen, this team is essential in the daily lives of our workers.
To make sure that our hotels look lush, luxuriant and fresh during your stay, a lot of work is carried out behind the scenes by silent heroes who, with passion and dedication, make sure that even the smallest details are taken care of. In the gardens this principle is magnified, as we are dependent on external factors, such as the weather or the seeds of the plants themselves. Today we want to introduce you to one of the people who ensure the green spaces in our hotels in Jamaica always look their best.
Luis Riu, CEO of RIU Hotels & Resorts, explains the unique features of the chain's new venture in Mauritius: two hotels, the Riu Turquoise and the Riu Palace Mauritius, focused on sustainability and innovation in customer service. Mauritius has also played a key role in supporting RIU's expansion in the Indian Ocean.
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