Georg Strauch, Director of the Corporate Reception Department: “The reception is the heart of a hotel”
8 Jun 2023 Proudly CommitedThe first thing we encounter when we start our holiday in a hotel is the reception area. The staff here are in charge of welcoming us and making the first impression on us. This marks the start of our holiday. But, are we aware of everything that lies behind the hotel reception? A great team of people, but also a tremendous amount of work carried out at RIU's headquarters by the Reception Staff department. Their job is to study the needs in the reception areas of all 100 RIU hotels, make the relevant changes and ensure that these are implemented.